EUROADVENTURES 2014/2015 TOUR CONDITIONS AND BOOKING TERMS AGREEMENT

This document outlines what Euroadventures agrees to provide when you sign up for a tour, and what you agree to do in return. Please read this page carefully, for it sets out the terms and conditions governing the proposition of these tours.

Important

When you book your vacation and pay for your reservation (whether in full or only the deposit), an agreement is made between you and Euroadventures and others who provide services and you have therefore agreed to the specific conditions listed below.

Tour description

Included in the price of each tour: Round-trip transportation on a private chartered coach, for boat trips a round-trip economy deck seat, per individual trip the specified number of nights in a hostel/hotel (4,6,8 & 10 bed rooms offered preference is subject to availability and therefore on a first-come, first-serve basis within the Euroadventures group), a travel coordinator/guide to check you into the hostel/hotel, help facilitate a more enjoyable weekend by providing you with the trip's basic information concerning recommendations of what to do, what to see, possible activities, restaurant & nightlife suggestions, etc' as well as assist, if possible, in the event of an emergency. *However, Euroadventures guides are NOT professional tour guides and therefore are not expected to provide walking tours, guided excursions, or extensive historical knowledge of the city/site of that tour. We are responsible for properly arranging only your trip basics.

Single & Double Room Upgrades

Optional, extra-cost single and double-room supplements (private rooms) are available on a limited, space-available basis, for certain tour itineraries. A single room is an extra 30 Euro per night and a double room is an extra 20 Euro per night per person.

Tour Prices

Tour prices quoted are in EURO on the website as well as charged in EURO at time of departure on the bus and then converted to USA (USD) dollars when the transaction is made by Euroadventures. The exchange rate decided by Euroadventures is based on present currency exchange rates at the time of the transaction and are subject to change without notice. Once a reservation is 'booked' the exchange rate can be found in the buyer's individual shopping cart purchase confirmation page.

Tour Payments

To reserve and guarantee your seat on any Euroadventures tour you must agree to these Tour Conditions and provide us with a deposit of the specified amount (as is specified for each individual trip on the respective booking page) of the trip’s total price per person prior to departure OR pay the trip’s entire balance in full. We accept American Express, MasterCard and Visa debit or credit cards as well as Discover for tour deposits as well as the full balance payment of the trip. If the payment is made on the bus with credit/debit card or in cash you will be provided with a receipt of your transaction. In case of any discrepancy over the transaction or the amount charged, it is your responsibility to retain your email confirmation/receipt and be able to present it upon request. When a deposit is made, it guarantees a reservation 100%, however it does not lock in the final price (as prices do increase). The deposit paid will be subtracted from the total price of the trip (the price at the time of the balance settlement is not the price of trip when the deposit was made as prices can increase). Only a full payment initially locks in the price as the entire amount will have been paid and nothing owed at a later date. A reservation without paying can be made. This will enter you into the booking system but not guarantee or lock in a price (as prices do increase). You will not be notified of the trip price increasing, however you will be notified before the trip, or in the case that it will sell out, that you have a 24 hour time frame to make a payment for the trip (deposit or full payment). Once the payment is made, then the reservation will be confirmed 100%.

  1. In the case of an unfulfilled payment and outstanding debt to Euroadventures due to credit card issues (lack of funds, locked account/card, inaccurate card billing information, etc.) you will be sent a notice via email and have 10 calendar days to respond and settle your debt. If you don't respond by the time specified in the email, 5% interest will be charged thereafter per day on the outstanding balance still owed. After 30 days you will be sent to a collection agency to settle the outstanding amount, in addition to interest accrued as well as the collection agency's fee.
  2. If you dispute or file a chargeback (whether intentional or accidental) on a charge previously authorized, in which these conditions were therefore agreed to, you will have 10 calendar days from the notice you receive, via email, from Euroadventures concerning this matter to cancel the chargeback and settle your payment. If the chargeback is not cancelled by the time specified in the email notice, 5% interest will be charged thereafter per day on the outstanding balance still owed until the chargeback is canceled and your payment released to Euroadventures. In the event that you don't settle the chargeback and it has to be decided by a third party member (i.e. ' card issuing company), you will be subject to pay for any fees associated with the chargeback, whether win or lose, as well as a $50 chargeback fee from Euroadventures. In addition if you are then found to be in violation of the Euroadventures refund policy you will be sent to a collection agency to settle the outstanding debt, in addition to the above mentioned interest accrued during this time of dispute as well as the collection agency's fee.

Cancellations and Refunds
  1. If you cancel, a written request must be sent to Euroadventures via email. Refunds will only be granted with a written request sent to Euroadventures with more than 14 days or more notice to that trip's departure, however the deposit is automatically forfeited immediately as it is non-refundable no matter the circumstances or time frame (refund will be everything paid minus the non-refundable deposit). If the cancellation request is sent with 14 days or less notice prior to that trip's departure then you automatically forfeit all paid money (deposit or full amount) and agree to surrender your payment made to Euroadventures. Any reservation and subsequent payment made (deposit or full amount) with 14 days or less remaining from that trip's departure are subject to the same rules. More than 14 days written notice and you will be granted a refund on all funds paid minus the deposit, and 14 days or less notice to that trip's departure and your payment is non-refundable upon any cancellation by you. *Trips that are booked with a discounted price, early-bird discount, promoter discount, etc... are not eligible to be refunded. The booking and payment is final and any cancellation automatically forfeits the amount paid.
    *However, due to unique nature, once booked, there are no cancellations allowed for the Greece Break trip, Best of West Break, Best of East Break, Egypt Spring Break, Munich Oktoberfest and/or Springbeerfest trip, OR any Easter holiday weekend trip (2013 - March 28-April 1; 2014 - April 17-21; 2015 - April 2-6; 2016 - March 24-28). 100% of funds paid are automatically forfeited by the customer in the event of a cancellation request. Changes or switches to the existing trip booking (date switch, package change, etc.) are also not allowed.
  2. Tours canceled by Euroadventures, although unlikely, may be canceled due to unforeseen circumstances or a low number of participants. In order to keep our prices low, we must price our trips based on a minimum number of participants. If this minimum number is not met, Euroadventures reserves the right to cancel tours up to but not more than 24 hours in advance before a trip's departure. In the case of a cancellation, you will be notified via email as well as phone. If Euroadventures cancels a tour you have reserved, the entire amount you have paid to Euroadventures for the applicable tour will be refunded to you within fourteen days after the tour's cancellation.
Tour Conditions
  1. The described outline of any trip is to be taken as an indication of what each individual can accomplish and not as a contractual obligation on the part of Euroadventures. Tour itineraries are subject to change without notice (this includes travel times, routes, and accommodations - where we stay). Europe is full of surprises and we need to be flexible enough to take advantage of whatever comes along so that we may provide you with the best possible trip. *itinerary, accommodations and prices are subject to change without notice.
  2. In the event of poor weather conditions, mechanical breakdown, labor disputes, border delays, or other causes lengthy delays can happen. Under no circumstances can Euroadventures be held liable for delays or other issues that arise from factors outside of our control.
  3. In the event of an itinerary change, especially the departure time or place, Euroadventures will notify you by email. It is your responsibility as the reservation holder to monitor your email as well as answer your phone. If you fail to do either and then fail to show up at the newly specified departure time or place you will forfeit all funds paid to Euroadventures.
  4. There may be times when the Euroadventures guide has to make a decision in the best interests of their group. You agree to comply with the authority and decisions of the appointed Euroadventures guide and the laws of the country in which you are traveling. If you do not so comply or if, in the Euroadventures' guide's opinion, you are not compatible with the general enjoyment and well being of other members on the tour or the smooth operation of the tour itself, we reserve the right to refuse to let you continue with the tour. You agree that in those circumstances we have the exclusive right and discretion, to expel you, from a tour at any time, without any claims or complaints by you against us. You therefore, surrender any right to a refund and surrender all money paid to Euroadventures.
  5. It is your responsibility to have a valid passport and any visa if required of your nationality for the country/countries we are traveling to.
  6. You agree that Euroadventures may take photographs and films of you while you are on our tour and that these may be used on our website, in our brochures and/or advertising or publicity material without obtaining any further consent or payment in respect of such photographs and/or films.
Liability
  1. Euroadventures provides fully insured and licensed transportation but acts strictly as a booking agent contracting coaches, boats, hotels and other services. All bookings with coaches, boats, hotels and other service providers are subject to the terms and conditions and limitations of liability imposed by those carriers, hoteliers, and other service providers. Further, Euroadventures shall assume no responsibility in any way for any delay, injury, loss of personal items/luggage, accident, or death that may be caused by either reason or default of any company, agent or person engaged in carrying our arrangements for the tour.
  2. Many of our activities are action and adventure orientated. Sports and similar activities inherently involve risks of injury greater than those that would be encountered if you were not participating in such, and therefore, by voluntarily taking part in any sports or other such activities, you thereby acknowledge and assume any of the risks inherent therein. In the event of any incident neither we nor any affiliated agency accept any responsibility for, and shall not be liable for, any delay, injury, illness, damage, loss, accident, expense, death or any other circumstances resulting from your participation in any of the activities made available to you.
  3. Euroadventures cannot be held responsible for any delays and loss resulting from weather, incidents due to government action, mechanical breakdown, equipment failure, labor disputes, sickness, acts of war, insurrection, terrorism, Acts of God or any other causes beyond Euroadventures' direct control.
  4. Euroadventures is not responsible for any loss or damage to personal property. It is your responsibility to take care of your own personal property no matter in the hotel, bus, boat, etc. 5. Euroadventures is not responsible and not entitled to grant a refund or accept liability for any early departure from a trip or cancellation due to personal injury, sickness, disease, accident, death or any other reason.